/* ╔══════════════════════════════════════════════════════════════════╗
   ║  Lytte — Design System (folhas de presença)                       ║
   ║  Marca roxa · Hanken Grotesk / Schibsted Grotesk · claro+escuro   ║
   ╚══════════════════════════════════════════════════════════════════╝ */

*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }

/* ── Tokens ─────────────────────────────────────────────────────────── */
.lt-light {
  --bg:#f3f0f9; --surface:#ffffff; --surface2:#faf8fd; --raised:#ffffff;
  --border:#e9e3f2; --border2:#f0ecf6;
  --text:#1b1526; --text2:#6a6378; --text3:#a39bb2;
  --brand:#622FC6; --brand2:#A555CB; --brandSoft:#f3ebfb; --brandLine:#e6d8f6;
  --shadow:0 1px 2px rgba(34,18,66,.06),0 1px 3px rgba(34,18,66,.04);
  --shadowLg:0 10px 30px rgba(46,22,86,.12);
  --ok:#15935a; --okBg:rgba(21,147,90,.12);
  --warn:#c07807; --warnBg:rgba(192,120,7,.13);
  --info:#2563cf; --infoBg:rgba(37,99,207,.12);
  --bad:#d23b3b; --badBg:rgba(210,59,59,.12);
}
.lt-dark {
  --bg:#120e1b; --surface:#1b1525; --surface2:#211a2e; --raised:#241d33;
  --border:#322a44; --border2:#2a2338;
  --text:#f1ecf8; --text2:#a79fba; --text3:#6f6783;
  --brand:#8b5fd6; --brand2:#b87fe0; --brandSoft:#231a36; --brandLine:#3a2c55;
  --shadow:0 1px 2px rgba(0,0,0,.4); --shadowLg:0 16px 40px rgba(0,0,0,.5);
  --ok:#37c98a; --okBg:rgba(55,201,138,.14);
  --warn:#e1a23f; --warnBg:rgba(225,162,63,.15);
  --info:#5f9bf0; --infoBg:rgba(95,155,240,.15);
  --bad:#ec6a6a; --badBg:rgba(236,106,106,.15);
}

html, body { height: 100%; }
body {
  font-family: 'Hanken Grotesk', system-ui, -apple-system, sans-serif;
  -webkit-font-smoothing: antialiased;
}
.disp { font-family: 'Schibsted Grotesk', 'Hanken Grotesk', sans-serif; }

@keyframes ltFade { from { opacity:0; transform:translateY(6px); } to { opacity:1; transform:none; } }
@keyframes ltScale { from { opacity:0; transform:translateY(8px) scale(.98); } to { opacity:1; transform:none; } }
@keyframes ltOverlay { from { opacity:0; } to { opacity:1; } }

.lt-scroll::-webkit-scrollbar { width:9px; height:9px; }
.lt-scroll::-webkit-scrollbar-thumb { background:var(--border); border-radius:8px; border:2px solid transparent; background-clip:padding-box; }
.lt-scroll::-webkit-scrollbar-track { background:transparent; }

/* ── App shell ──────────────────────────────────────────────────────── */
.lt-app {
  display:flex; min-height:100vh; width:100%;
  background:var(--bg); color:var(--text);
}

/* ── Sidebar ────────────────────────────────────────────────────────── */
.sidebar {
  width:230px; flex:none; display:flex; flex-direction:column;
  background:linear-gradient(185deg,#3a1c7a 0%,#26124f 58%,#1c0d3c 100%);
  color:#fff; position:sticky; top:0; height:100vh;
}
.sidebar-brand { display:flex; align-items:center; gap:10px; padding:18px 18px 16px; }
.sidebar-word { font-family:'Schibsted Grotesk',sans-serif; font-weight:800; font-size:22px; letter-spacing:-.02em; }
.sidebar-badge {
  margin-left:auto; font-size:9px; font-weight:700; letter-spacing:.08em;
  color:rgba(255,255,255,.5); border:1px solid rgba(255,255,255,.18);
  padding:2px 6px; border-radius:4px;
}
.sidebar-section {
  padding:4px 12px 6px; font-size:10.5px; font-weight:700; letter-spacing:.1em;
  color:rgba(255,255,255,.4); text-transform:uppercase;
}
.sidebar-nav { display:flex; flex-direction:column; gap:2px; padding:0 12px; }
.nav-btn {
  display:flex; align-items:center; gap:11px; padding:9px 11px;
  border:0; border-radius:7px; cursor:pointer; font-family:inherit;
  font-size:13.5px; font-weight:600; text-align:left; width:100%;
  background:transparent; color:rgba(255,255,255,.72); transition:background .15s,color .15s;
}
.nav-btn:hover { background:rgba(255,255,255,.08); color:#fff; }
.nav-btn.active { background:rgba(255,255,255,.13); color:#fff; }
.nav-btn svg { flex:none; }
.nav-badge {
  margin-left:auto; font-size:10.5px; font-weight:700; background:var(--brand2);
  color:#fff; padding:1px 7px; border-radius:20px;
}
.sidebar-foot { margin-top:auto; padding:14px; }
.sidebar-card {
  background:rgba(255,255,255,.07); border:1px solid rgba(255,255,255,.12);
  border-radius:10px; padding:13px;
}
.sidebar-card-title { font-size:12px; font-weight:700; margin-bottom:4px; }
.sidebar-card-sub { font-size:11px; color:rgba(255,255,255,.6); line-height:1.45; }

/* ── Main / Topbar ──────────────────────────────────────────────────── */
.main { flex:1; min-width:0; display:flex; flex-direction:column; }
.topbar {
  position:sticky; top:0; z-index:30; display:flex; align-items:center; gap:16px;
  padding:0 22px; height:60px; background:var(--surface); border-bottom:1px solid var(--border);
}
.topbar-title { min-width:0; flex-shrink:0; }
.topbar-h { font-family:'Schibsted Grotesk',sans-serif; font-weight:700; font-size:18px; letter-spacing:-.01em; line-height:1.1; white-space:nowrap; }
.topbar-sub { font-size:11.5px; color:var(--text3); font-weight:500; white-space:nowrap; overflow:hidden; text-overflow:ellipsis; }

.topbar-operador {
  margin-left:auto; display:flex; align-items:center; gap:9px;
  background:var(--surface2); border:1px solid var(--border); border-radius:8px;
  padding:8px 12px; width:300px; max-width:32vw; color:var(--text3);
}
.topbar-operador input {
  border:0; outline:0; background:transparent; font-family:inherit; font-size:13px;
  color:var(--text); width:100%;
}
.icon-btn {
  flex:none; display:grid; place-items:center; width:38px; height:38px;
  border:1px solid var(--border); background:var(--surface2); border-radius:8px;
  cursor:pointer; color:var(--text2); transition:border-color .15s,color .15s;
}
.icon-btn:hover { border-color:var(--brand2); color:var(--brand); }

/* ── Scroll area / views ────────────────────────────────────────────── */
.scroll { flex:1; overflow:auto; padding:22px; }
.view { display:none; max-width:1200px; margin:0 auto; }
.view.active { display:block; animation:ltFade .3s ease; }
.view-actions { display:flex; justify-content:flex-end; margin-bottom:14px; }

/* ── Cards ──────────────────────────────────────────────────────────── */
.card {
  background:var(--surface); border:1px solid var(--border); border-radius:10px;
  padding:17px; box-shadow:var(--shadow); margin-bottom:14px;
}
.card-title { font-family:'Schibsted Grotesk',sans-serif; font-size:15px; font-weight:700; margin-bottom:14px; }
.ok-title { color:var(--ok); }

/* ── Stat cards ─────────────────────────────────────────────────────── */
.stat-grid { display:grid; grid-template-columns:repeat(4,1fr); gap:14px; margin-bottom:16px; }
.stat-card {
  background:var(--surface); border:1px solid var(--border); border-radius:10px;
  padding:15px; box-shadow:var(--shadow);
}
.stat-head { display:flex; align-items:center; justify-content:space-between; margin-bottom:11px; }
.stat-label { font-size:12px; font-weight:600; color:var(--text2); }
.stat-ic { display:grid; place-items:center; width:30px; height:30px; border-radius:8px; background:var(--brandSoft); color:var(--brand); }
.stat-num { font-family:'Schibsted Grotesk',sans-serif; font-size:27px; font-weight:700; letter-spacing:-.02em; }
.stat-foot { font-size:11.5px; font-weight:600; margin-top:3px; color:var(--text3); }

/* ── Buttons ────────────────────────────────────────────────────────── */
.btn-primary, .btn-outline, .btn-ghost {
  display:inline-flex; align-items:center; justify-content:center; gap:7px;
  font-family:inherit; font-weight:700; cursor:pointer; border-radius:8px;
  padding:9px 16px; font-size:13px; border:1px solid transparent; transition:filter .15s,background .15s,border-color .15s;
}
.btn-primary { color:#fff; background:linear-gradient(120deg,#622FC6,#A555CB); box-shadow:0 3px 10px rgba(98,47,198,.28); }
.btn-primary:hover { filter:brightness(1.06); }
.btn-outline { background:var(--surface); border-color:var(--border); color:var(--text2); }
.btn-outline:hover { border-color:var(--brand2); color:var(--brand); }
.btn-ghost { background:transparent; color:var(--brand); }
.btn-ghost:hover { background:var(--brandSoft); }
.btn-sm { padding:7px 12px; font-size:12px; }
button:disabled { opacity:.5; cursor:not-allowed; filter:none; }

/* ── Pills / badges ─────────────────────────────────────────────────── */
.badge { display:inline-flex; align-items:center; gap:6px; font-size:11px; font-weight:700; padding:3px 9px; border-radius:20px; white-space:nowrap; }
.badge-dot { width:6px; height:6px; border-radius:50%; flex:none; }

/* ── Acessibilidade: foco visível por teclado ───────────────────────── */
:focus-visible { outline:2px solid var(--brand2); outline-offset:2px; border-radius:6px; }
.nav-btn:focus-visible { outline-offset:-2px; }

/* ── Estado vazio com chamada à ação ────────────────────────────────── */
.empty-state { text-align:center; padding:40px 20px; }
.empty-state .empty-ic {
  width:46px; height:46px; margin:0 auto 12px; display:grid; place-items:center;
  border-radius:14px; background:var(--brandSoft); color:var(--brand);
}
.empty-state .empty-title { font-weight:700; font-size:15px; margin-bottom:4px; }
.empty-state .empty-sub { color:var(--text3); font-size:12.5px; margin-bottom:14px; }

/* ── Tables (grid rows) ─────────────────────────────────────────────── */
.tbl { background:var(--surface); border:1px solid var(--border); border-radius:10px; box-shadow:var(--shadow); overflow:hidden; }
.tbl-head, .tbl-row { display:grid; gap:12px; align-items:center; padding:11px 16px; }
.tbl-head {
  background:var(--surface2); border-bottom:1px solid var(--border);
  font-size:11px; font-weight:700; letter-spacing:.03em; text-transform:uppercase; color:var(--text3);
}
.tbl-row { border-bottom:1px solid var(--border2); font-size:12.5px; }
.tbl-row:last-child { border-bottom:0; }
.tbl-row:hover { background:var(--surface2); }
.cell-strong { font-weight:600; color:var(--text); }
.cell-mut { color:var(--text3); }

/* ── Médicos: alternador de visão (Cards/Lista) + tabela ────────────── */
.seg { display:inline-flex; flex:none; border:1px solid var(--border); border-radius:9px; overflow:hidden; }
.seg-btn {
  padding:8px 12px; font-size:12.5px; font-weight:600; white-space:nowrap; cursor:pointer;
  background:var(--surface); color:var(--text3); border:0; transition:background .15s,color .15s;
}
.seg-btn + .seg-btn { border-left:1px solid var(--border); }
.seg-btn:hover { color:var(--brand); }
.seg-btn.active { background:var(--brand); color:#fff; }
.med-tbl { background:var(--surface); border:1px solid var(--border); border-radius:10px; box-shadow:var(--shadow); overflow:hidden; }
.med-tbl .btn-sm { padding:5px 10px; font-size:11.5px; }

/* ── Painel — filtro de status em chips toggláveis ───────────────────── */
.st-chips { display:flex; flex-wrap:wrap; gap:8px; }
.st-chip {
  display:inline-flex; align-items:center; gap:7px; cursor:pointer; white-space:nowrap;
  font-size:12px; font-weight:600; padding:6px 12px; border-radius:20px;
  border:1px solid var(--border); background:var(--surface); color:var(--text3);
  transition:background .15s, color .15s, border-color .15s, opacity .15s;
}
.st-chip:hover { border-color:var(--brand2); }
.st-chip:not(.on) { opacity:.5; }
.st-chip:not(.on):hover { opacity:.85; }
.st-dot { width:8px; height:8px; border-radius:50%; flex:none; }

/* ── Doctor cards ───────────────────────────────────────────────────── */
.doc-grid { display:grid; grid-template-columns:repeat(3,1fr); gap:14px; }
.doc-card {
  background:var(--surface); border:1px solid var(--border); border-radius:10px;
  padding:16px; box-shadow:var(--shadow); transition:border-color .15s,box-shadow .15s;
}
.doc-card:hover { border-color:var(--brand2); box-shadow:var(--shadowLg); }
.doc-top { display:flex; align-items:center; gap:12px; margin-bottom:13px; }
.avatar {
  flex:none; display:grid; place-items:center; border-radius:11px;
  background:linear-gradient(135deg,#622FC6,#A555CB); color:#fff; font-weight:700;
}
.avatar.av-46 { width:46px; height:46px; font-size:16px; }
.avatar.av-34 { width:34px; height:34px; font-size:13px; border-radius:9px; }
.doc-name { font-size:14px; font-weight:700; white-space:nowrap; overflow:hidden; text-overflow:ellipsis; }
.doc-crm { font-size:12px; color:var(--brand); font-weight:600; }
.doc-info { display:flex; flex-direction:column; gap:7px; font-size:12px; color:var(--text2); padding-top:13px; border-top:1px solid var(--border2); }
.doc-info .row { display:flex; align-items:center; gap:8px; }
.doc-info svg { flex:none; }
.doc-actions { display:flex; gap:8px; margin-top:14px; }

/* ── Alerts ─────────────────────────────────────────────────────────── */
.alert { padding:10px 13px; border-radius:8px; margin-bottom:10px; font-size:12.5px; line-height:1.5; border:1px solid transparent; }
.alert-info { background:var(--infoBg); color:var(--info); border-color:color-mix(in srgb,var(--info) 25%,transparent); }
.alert-warn { background:var(--warnBg); color:var(--warn); }
.alert-bad  { background:var(--badBg);  color:var(--bad); }
.alert-ok   { background:var(--okBg);   color:var(--ok); }

/* ── Portões ────────────────────────────────────────────────────────── */
.portao-box { background:var(--brandSoft); border:1px solid var(--brandLine); border-radius:10px; padding:15px 17px; margin-top:18px; }
.portao-ok { background:var(--okBg); border-color:color-mix(in srgb,var(--ok) 30%,transparent); }
.portao-head { font-size:13.5px; font-weight:700; margin-bottom:6px; display:flex; align-items:center; gap:8px; }
.portao-tag { font-size:11px; font-weight:700; background:var(--brand); color:#fff; padding:2px 8px; border-radius:6px; }
.portao-tag.tag-ok { background:var(--ok); }
.portao-box p { font-size:12.5px; color:var(--text2); margin-bottom:11px; line-height:1.5; }

/* ── Upload dropzone ────────────────────────────────────────────────── */
.upload-area {
  border:2px dashed var(--border); border-radius:10px; padding:30px; text-align:center;
  cursor:pointer; color:var(--text3); transition:border-color .2s,background .2s; margin-bottom:14px;
  display:flex; flex-direction:column; align-items:center; gap:12px;
}
.upload-area:hover, .upload-area.drag-over { border-color:var(--brand2); background:var(--brandSoft); color:var(--brand); }

/* ── Competência cards ──────────────────────────────────────────────── */
.comp { margin-bottom:14px; }
.comp-head {
  display:flex; align-items:center; gap:12px; padding:13px 16px; cursor:pointer; user-select:none;
  background:linear-gradient(120deg,#622FC6,#A555CB); color:#fff; border-radius:10px 10px 0 0;
}
.comp-head.collapsed { border-radius:10px; }
.comp-title { font-family:'Schibsted Grotesk',sans-serif; font-size:15px; font-weight:700; flex:1; }
.comp-mini { display:flex; gap:14px; }
.comp-mini .m { text-align:center; }
.comp-mini .m b { display:block; font-size:15px; font-weight:800; }
.comp-mini .m span { font-size:9px; opacity:.8; text-transform:uppercase; letter-spacing:.04em; }
.comp-body { background:var(--surface); border:1px solid var(--border); border-top:0; border-radius:0 0 10px 10px; padding:16px; }

.mini-stat-grid { display:grid; grid-template-columns:repeat(auto-fit,minmax(90px,1fr)); gap:10px; margin-bottom:16px; }
.mini-stat { text-align:center; padding:11px 8px; background:var(--surface2); border:1px solid var(--border); border-radius:9px; }
.mini-stat b { display:block; font-family:'Schibsted Grotesk',sans-serif; font-size:22px; font-weight:700; }
.mini-stat span { font-size:10px; text-transform:uppercase; letter-spacing:.04em; color:var(--text3); }
.section-label { font-size:11px; font-weight:700; text-transform:uppercase; letter-spacing:.05em; color:var(--text3); margin-bottom:8px; }

/* ── Revisão do casamento de médicos (carga de plantões) ───────────────── */
.match-card { background:var(--surface2); border:1px solid var(--border); border-radius:10px; padding:12px 14px; margin-bottom:10px; }
.match-head { display:flex; justify-content:space-between; gap:8px; font-size:12.5px; margin-bottom:8px; flex-wrap:wrap; }
.match-opt { display:flex; align-items:flex-start; gap:8px; font-size:12.5px; padding:5px 0; cursor:pointer; color:var(--text2); }
.match-opt input { margin-top:2px; flex:none; }

/* ── Modal ──────────────────────────────────────────────────────────── */
.modal { position:fixed; inset:0; background:rgba(20,10,40,.45); display:flex; align-items:center; justify-content:center; z-index:200; animation:ltOverlay .2s ease; }
.modal.hidden { display:none; }
.modal-box { background:var(--surface); border:1px solid var(--border); border-radius:12px; padding:22px; width:460px; max-width:94vw; max-height:92vh; overflow-y:auto; box-shadow:var(--shadowLg); position:relative; animation:ltScale .22s ease; }
.modal-close { position:absolute; top:12px; right:14px; background:none; border:0; font-size:17px; cursor:pointer; color:var(--text3); }
.modal.forcado .modal-close { display:none; }   /* troca de senha obrigatória — não dá pra fechar */
.modal-title { font-family:'Schibsted Grotesk',sans-serif; font-size:16px; font-weight:700; margin-bottom:14px; }
.field-label { font-size:12px; font-weight:600; color:var(--text2); display:block; margin-bottom:5px; }
.field-input {
  width:100%; padding:9px 12px; border:1px solid var(--border); border-radius:8px; margin-bottom:14px;
  font-family:inherit; font-size:13px; background:var(--surface2); color:var(--text); outline:none;
}
.field-input:focus { border-color:var(--brand2); }

/* ── Misc ───────────────────────────────────────────────────────────── */
.hidden { display:none !important; }
.loading { color:var(--text3); font-style:italic; padding:18px 0; }

/* ── Stepper do ciclo de vida (Gerado · Enviado · Assinado · Arquivado) ── */
.stepper { display:flex; gap:4px; }
.step { height:5px; width:16px; border-radius:3px; background:var(--border); flex:none; }
.step.done { background:var(--brand); }
.step.fail { background:var(--bad); }

/* ── Skeleton loaders ───────────────────────────────────────────────── */
@keyframes ltShimmer { from { background-position:-340px 0; } to { background-position:340px 0; } }
.skel { background:linear-gradient(90deg,var(--surface2) 25%,var(--border2) 37%,var(--surface2) 63%);
  background-size:680px 100%; animation:ltShimmer 1.2s infinite linear; border-radius:10px; }
.skel-card { height:84px; margin-bottom:14px; }

/* ── Acento no item ativo da sidebar ────────────────────────────────── */
.nav-btn.active { box-shadow: inset 3px 0 0 var(--brand2); }
.empty { color:var(--text3); text-align:center; padding:30px 0; }
.mt-8 { margin-top:8px; } .mt-12 { margin-top:12px; }
details summary { cursor:pointer; }

/* ── Toast ──────────────────────────────────────────────────────────── */
.toast {
  position:fixed; bottom:20px; right:20px; z-index:300; max-width:360px;
  padding:11px 15px; border-radius:9px; font-size:13px; box-shadow:var(--shadowLg);
  animation:ltScale .2s ease;
}

/* ── Conversas (inbox WhatsApp · Sprint 2) ──────────────────────────── */
.avatar.av-40 { width:40px; height:40px; font-size:14px; border-radius:10px; }

.cv-wrap {
  display:grid; grid-template-columns:340px 1fr; gap:16px;
  height:calc(100vh - 128px); min-height:460px;
}
.cv-list-pane, .cv-conv-pane {
  background:var(--surface); border:1px solid var(--border); border-radius:11px;
  box-shadow:var(--shadow); display:flex; flex-direction:column; overflow:hidden; min-width:0;
}

/* Filtros */
.cv-filters { padding:12px; border-bottom:1px solid var(--border); display:flex; flex-direction:column; gap:9px; flex:none; }
.cv-search-box {
  display:flex; align-items:center; gap:8px; padding:8px 11px;
  background:var(--surface2); border:1px solid var(--border); border-radius:8px; color:var(--text3);
}
.cv-search-box input { border:0; outline:0; background:transparent; font-family:inherit; font-size:13px; color:var(--text); width:100%; }
.cv-select {
  padding:8px 10px; border:1px solid var(--border); border-radius:8px; background:var(--surface2);
  color:var(--text); font-family:inherit; font-size:12.5px; outline:none; cursor:pointer;
}
.cv-select:focus, .cv-search-box:focus-within { border-color:var(--brand2); }
.cv-chips { display:flex; flex-wrap:wrap; gap:6px; }
.cv-chip {
  border:1px solid var(--border); background:var(--surface2); color:var(--text2);
  font-family:inherit; font-size:11.5px; font-weight:600; padding:5px 11px; border-radius:20px; cursor:pointer;
  transition:background .15s,color .15s,border-color .15s;
}
.cv-chip:hover { border-color:var(--brand2); color:var(--brand); }
.cv-chip.active { background:var(--brand); border-color:var(--brand); color:#fff; }

/* Lista */
.cv-list { flex:1; overflow:auto; }
.cv-item {
  display:flex; gap:11px; align-items:flex-start; width:100%; text-align:left;
  padding:11px 13px; border:0; border-bottom:1px solid var(--border2); border-left:3px solid transparent;
  background:transparent; cursor:pointer; font-family:inherit; transition:background .12s;
}
.cv-item:hover { background:var(--surface2); }
.cv-item.selected { background:var(--brandSoft); border-left-color:var(--brand); }
.cv-item-main { min-width:0; flex:1; }
.cv-item-top { display:flex; align-items:center; gap:8px; }
.cv-item-name { font-size:13.5px; font-weight:700; color:var(--text); white-space:nowrap; overflow:hidden; text-overflow:ellipsis; flex:1; }
.cv-item-time { font-size:10.5px; color:var(--text3); flex:none; }
.cv-item-prev { font-size:12px; color:var(--text2); white-space:nowrap; overflow:hidden; text-overflow:ellipsis; margin:2px 0 6px; }
.cv-item-foot { display:flex; align-items:center; gap:7px; }
.cv-agg { font-size:10.5px; font-weight:700; padding:2px 8px; border-radius:20px; white-space:nowrap; }
.cv-unread {
  margin-left:auto; flex:none; min-width:18px; height:18px; padding:0 5px; border-radius:20px;
  background:var(--brand2); color:#fff; font-size:10.5px; font-weight:700;
  display:grid; place-items:center;
}

/* Conversa */
.cv-empty {
  flex:1; display:flex; flex-direction:column; align-items:center; justify-content:center;
  gap:12px; color:var(--text3); font-size:13px; padding:30px; text-align:center;
}
.cv-conv-head { display:flex; align-items:center; gap:11px; padding:13px 16px; border-bottom:1px solid var(--border); flex:none; }
.cv-conv-head-main { min-width:0; flex:1; }
.cv-conv-name { font-size:14.5px; font-weight:700; white-space:nowrap; overflow:hidden; text-overflow:ellipsis; }
.cv-conv-sub { font-size:12px; color:var(--text3); }
.cv-ctx { display:flex; flex-wrap:wrap; gap:14px; padding:9px 16px; border-bottom:1px solid var(--border2); background:var(--surface2); font-size:12px; color:var(--text2); flex:none; }
.cv-ctx-link { color:var(--brand); font-weight:600; text-decoration:none; }
.cv-ctx-link:hover { text-decoration:underline; }

.cv-timeline { flex:1; overflow:auto; padding:16px; background:var(--bg); display:flex; flex-direction:column; gap:8px; }
.cv-day { align-self:center; font-size:10.5px; font-weight:700; color:var(--text3); background:var(--surface); border:1px solid var(--border); padding:3px 11px; border-radius:20px; margin:6px 0; }
.cv-bubble-row { display:flex; }
.cv-bubble-row.in { justify-content:flex-start; }
.cv-bubble-row.out { justify-content:flex-end; }
.cv-bubble { max-width:78%; padding:8px 12px; border-radius:12px; box-shadow:var(--shadow); }
.cv-bubble-row.in .cv-bubble { background:var(--surface); border:1px solid var(--border); border-bottom-left-radius:4px; }
.cv-bubble-row.out .cv-bubble { background:var(--brandSoft); border:1px solid var(--brandLine); border-bottom-right-radius:4px; }
.cv-bubble-body { font-size:13px; line-height:1.45; color:var(--text); white-space:pre-wrap; word-break:break-word; }
.cv-bubble-meta { display:flex; align-items:center; justify-content:flex-end; gap:5px; font-size:10.5px; color:var(--text3); margin-top:3px; }
.cv-stic { font-weight:700; }
.cv-tpl { display:block; font-size:10px; font-weight:700; text-transform:uppercase; letter-spacing:.04em; color:var(--text3); margin-bottom:3px; }
.cv-anexo { font-style:italic; color:var(--text2); }
.cv-op { color:var(--brand); font-weight:600; margin-right:auto; }
.cv-cap { font-size:12.5px; color:var(--text); margin-top:5px; }
.cv-media-img { max-width:220px; max-height:220px; border-radius:8px; cursor:pointer; display:block; }

/* Badge da janela de 24h */
.cv-win { font-size:10.5px; font-weight:700; padding:3px 9px; border-radius:20px; white-space:nowrap; }
.cv-win-open { background:var(--okBg); color:var(--ok); }
.cv-win-closed { background:var(--surface2); color:var(--text3); border:1px solid var(--border); }

/* Caixa de resposta */
.cv-reply { flex:none; display:flex; gap:9px; align-items:flex-end; padding:11px 14px; border-top:1px solid var(--border); background:var(--surface); }
.cv-reply textarea {
  flex:1; resize:none; min-height:38px; max-height:120px; padding:9px 12px;
  border:1px solid var(--border); border-radius:9px; background:var(--surface2);
  font-family:inherit; font-size:13px; color:var(--text); outline:none;
}
.cv-reply textarea:focus { border-color:var(--brand2); }
.cv-reply-closed { flex-direction:column; align-items:stretch; gap:8px; }
.cv-reply-note { font-size:12px; color:var(--text2); }
.cv-reply-row { display:flex; gap:9px; }
.cv-reply-row .cv-select { flex:1; }

/* ── Responsivo ─────────────────────────────────────────────────────── */
@media (max-width: 820px) {
  .cv-wrap { grid-template-columns:1fr; height:auto; }
  .cv-list-pane { max-height:50vh; }
  .cv-conv-pane { min-height:60vh; }
  .lt-app { flex-direction:column; }
  .sidebar { width:100%; height:auto; position:relative; flex-direction:row; flex-wrap:wrap; align-items:center; }
  .sidebar-nav { flex-direction:row; flex:1; }
  .sidebar-section, .sidebar-foot { display:none; }
  .stat-grid { grid-template-columns:repeat(2,1fr); }
  .doc-grid { grid-template-columns:1fr; }
  .topbar-operador { width:auto; }
}

/* ── Login & usuário (auth · Sprint 4) ──────────────────────────────── */
.login-screen {
  position:fixed; inset:0; z-index:500; display:flex; align-items:center; justify-content:center;
  background:var(--bg); padding:20px;
}
.login-card {
  width:380px; max-width:94vw; background:var(--surface); border:1px solid var(--border);
  border-radius:14px; padding:28px; box-shadow:var(--shadowLg);
}
.login-brand { display:flex; align-items:center; gap:10px; margin-bottom:18px; }
.login-word { font-family:'Schibsted Grotesk',sans-serif; font-weight:800; font-size:24px; color:var(--text); }
.login-title { font-family:'Schibsted Grotesk',sans-serif; font-size:19px; font-weight:700; color:var(--text); }
.login-sub { font-size:12.5px; color:var(--text3); margin:4px 0 18px; }
.login-erro { background:var(--badBg); color:var(--bad); font-size:12.5px; padding:9px 12px; border-radius:8px; margin-bottom:12px; }

.topbar-user { margin-left:auto; display:flex; align-items:center; gap:10px; }
.topbar-user-info { display:flex; flex-direction:column; line-height:1.15; }
.topbar-user-nome { font-size:13px; font-weight:600; color:var(--text); white-space:nowrap; }
.user-papel { font-size:10px; font-weight:700; letter-spacing:.04em; color:var(--brand); text-transform:uppercase; }

/* RBAC: Auditor (somente leitura) não vê o Upload */
.role-auditor .nav-btn[data-view="upload"] { display:none; }
/* Menu Usuários só aparece para Supervisor */
.nav-supervisor { display:none; }
[data-papel="SUPERVISOR"] .nav-supervisor { display:flex; }
/* Menu Auditoria aparece para Supervisor e Auditor */
.nav-oversight { display:none; }
[data-papel="SUPERVISOR"] .nav-oversight,
[data-papel="AUDITOR"] .nav-oversight { display:flex; }
